Contact Us

Get in touch with IDEA Public Schools

Regional Offices

IDEA HEADQUARTERS RIO GRANDE VALLEY
2115 W. Pike Blvd.
Weslaco, TX 78596
Phone: 956-351-4959

IDEA SAN ANTONIO REGIONAL OFFICE
12500 San Pedro Ave., Suite 500
San Antonio, Texas 78216
Phone: 210-239-4250

IDEA AUSTIN REGIONAL OFFICE
2800 South IH 35, Suite 265
Austin, Texas 78704
Phone: 512-822-4959

SOUTHERN LOUISIANA REGIONAL OFFICE
804 Main Street
Baton Rouge, LA 70802
Phone: 225-963-6539

EL PASO REGIONAL OFFICE
813 N. Kansas
El Paso, TX 79902
Phone: 915-888-4600

TARRANT COUNTY REGIONAL OFFICE
600 Bryan Ave. Ste. 220
Ft. Worth, TX 76104
Phone: 817-885-4050

Looking to specific school to contact? Visit our Campus Map web page for school addresses and phone numbers: ideapublicschools.org/our-schools.

HUMAN RESOURCES

IDEA Hotline
Phone: 855-428-3561

PUBLIC INFORMATION REQUESTS

Chapter 552 of the Texas Government Code, also known as the Public Information Act (PIA), gives the public the right to access certain government records, including records that pertain to the operation of IDEA Public Schools’ open-enrollment charter schools.

Our goal is to handle your request accurately and as efficiently as possible. All requests must be submitted to: information.request@ideapublicschools.org

IDEA Public Schools recognizes that Texas law gives the public the right to access certain government records that are otherwise not exempted from disclosure, and that the law contains guidelines for the timeframe in which we must respond to requests for information.  

Please understand that, due to the current federal and state emergency declarations related to COVID-19 (the Coronavirus), our school’s normal school operations have been suspended and we are currently operating with a skeleton crew. Moreover, on March 19, 2020, Governor Greg Abbott signed an order closing all schools throughout the State of Texas beginning at 11:59pm on March 20, 2020 and continuing through at least 11:59pm on April 3, 2020. Moreover, on March 13, 2020, Governor John Bel Edwards signed an order closing all schools throughout the State of Louisiana between March 13, 2020 and April 13, 2020, and specifically stating that such closures may be extended.

The Texas Attorney General recognizes that days when public bodies are closed and skeleton crew days are not counted as business days for the purposes of calculating response deadlines under the Texas Public Information Act. For these reasons, we currently are not processing open record requests. We will resume processing requests within the timeframe required by state law once school reopens and we have more than a skeleton crew available at our school facilities.

MEDIA REQUESTS

Marco Carbajal
Regional Communications Manager
Rio Grande Valley, El Paso, Houston
(956) 272-4392
marco.carbajal@ideapublicschools.org

Jennifer Flores
Regional Communications Manager
San Antonio, Austin, Southern Louisiana, Tarrant County
(210) 551-9253
jennifer.flores2@ideapublicschools.org

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