Contact Us

Get in touch with IDEA Public Schools

Regional Offices

IDEA HEADQUARTERS RIO GRANDE VALLEY

2115 W. Pike Blvd.
Weslaco, TX 78596
Phone: 956-351-4959

IDEA SAN ANTONIO REGIONAL OFFICE

7035 San Pedro Ave.
San Antonio, Texas 78216
Phone: 210-239-4250

IDEA AUSTIN REGIONAL OFFICE

2800 South IH 35, Suite 265
Austin, Texas 78704
Phone: 512-822-4959

SOUTHERN LOUISIANA REGIONAL OFFICE

804 Main Street
Baton Rouge, LA 70802
Phone: 225-223-3158

EL PASO REGIONAL OFFICE

813 N. Kansas
El Paso, TX 79902
Phone: 915-888-4600

TARRANT COUNTY REGIONAL OFFICE

2935 E. Seminary Dr
Fort Worth, TX 76119
Phone: 817-885-4050

Looking for a specific school to contact? Visit our Campus Map web page for school addresses and phone numbers!

Student Records Requests

For student records requests or transcripts, please contact the SIS Helpdesk Clerk. Be sure to include the campus the student graduated from, or the campus the student currently attends or last attended.

Employment Records

For employment records, please refer your requests to hrsupportservices@ideapublicschools.org. For payroll records, please refer requests to payroll@ideapublicschools.org

IDEA Hotline

Phone: 833-380-1041

Media Requests

IDEA Communications Office
Rebecca Suarez
Director of External Communications

713-492-3923

rebecca.suarez@ideapublicschools.org

IDEA Communications Office
Lynnette Montemayor
Assistant Director of External Communications

512-317-7864

lynnette.montemayor@ideapublicschools.org

Contact Lynnette for media inquiries in the following regions:

  • IDEA RGV
  • IDEA El Paso
  • IDEA Tarrant County
  • IDEA Jacksonville
  • IDEA Tampa Bay
  • IDEA Cincinnati

IDEA Communications Office
Alicia Myers
Public Relations Manager

956-373-5507

alicia.myers@ideapublicschools.org

Contact Alicia for media inquiries in the following regions:

  • IDEA RGV
  • IDEA San Antonio
  • IDEA Austin
  • IDEA Houston
  • IDEA Southern Louisiana
  • IDEA Permian Basin

Procurement & Contracted Services

For questions/inquiries related to solicitations, and copies of bid tabulations of awarded bids, please refer your requests to solicitations@ideapublicschools.org.

For questions related to doing business with IDEA, please click here.

Public Information Requests

Chapter 552 of the Texas Government Code, also known as the Public Information Act (PIA), gives the public the right to access certain government records, including records that pertain to the operation of IDEA Public Schools’ open-enrollment charter schools.

See an overview of the Public Information Act.

Our goal is to handle your request accurately and as efficiently as possible. All requests must be submitted to: information.request@ideapublicschools.org

Subpoenas

Please submit all subpoenas under the Texas Rules of Civil Procedure to information.request@ideapublicschools.org.